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Jewelry Care

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Jewelry care

Small habits preserve the finish.

Gold-plated surfaces and natural stones respond best to gentle handling, dry storage and a simple routine after wear.

Jewelry craftsperson refining a piece at the bench

The daily ritual

Wear it. Wipe it. Store it separately.

After wear, use a clean, dry and very soft cloth to remove skin oils. Let the piece dry fully before placing it in its box, away from harder jewelry that may scratch the surface.

  • Apply perfume and skincare before jewelry
  • Remove before water, exercise and sleep
  • Keep pieces apart inside a dry box or pouch

Material-specific guidance

Care changes with the stone.

Natural variation is part of each stone’s character. The safest approach is always the gentlest one.

01

Gold-plated metal

Avoid abrasive cloths, polishing compounds, alcohol and chemical dips. Friction, moisture and cosmetics gradually affect plated finishes.

02

Mother-of-pearl & pearl

These organic materials are sensitive to perfume, hairspray, acids and heat. Wipe lightly and never soak.

03

Malachite & turquoise

Porous stones can mark or change with water and chemicals. Keep them dry and avoid ultrasonic or steam cleaning.

04

Carnelian, onyx & hard stones

Although more resilient, settings and plated edges still need gentle care. Use only a dry soft cloth unless advised otherwise.

05

Diamond-set surfaces

Remove dust with a very soft dry brush. Do not use home chemical solutions on mixed materials or plated settings.

06

Chains & clasps

Fasten chains before storage, lay them flat and avoid pulling. Open clasps by their mechanism rather than the chain.

What to avoid

The finish is affected most by contact.

Remove jewelry before

Showering, swimming, exercise, household cleaning, sleeping and applying perfume or body products.

Do not use

Toothpaste, baking soda, silver dip, abrasive polishing cloths, ultrasonic cleaners or steam unless a specialist has confirmed compatibility.

If a piece becomes wet

Blot gently and allow it to dry fully at room temperature. Do not use heat.

Care questions

When a gentle answer matters.

Can I wear my jewelry every day?

Yes, with mindful handling. Daily wear increases contact with skin, fabric and products, so wiping and separate storage become more important.

Why can natural stones look slightly different?

Colour, pattern and translucency naturally vary from one stone to another. These differences are expected characteristics, not manufacturing faults.

What if I am unsure how to clean a piece?

Stop before using a cleaner. Send client care a photograph and the product name so we can suggest the safest next step.

Personal assistance

Unsure how to care for a piece?

Our client-care team can help with sizing, materials, delivery, returns and aftercare.

Email client careWhatsApp +86 180 1997 1354

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